We see people and things not as they are, but as we are.
– Anthony de Mello
Stepping back to understand deeper context and underlying motivation is important because people are notoriously bad at predicting what they want.
Developers over-optimise for the ergonomics of typing and not enough for the ergonomics of thinking.
People are willing to pay to stand out, even when there is no obvious benefit. This is universal.
Source: How Discord Won – Ian Vanagas
cryptographic key for HD DVDs and Blu-ray Discs.