a new CFO was hired from Wall Street, and beating earnings expectations every quarter became the key priority.
Algorithms are based on policies, and policies are created by humans – humans with bias, and humans who are often working to protect the interests of their corporate clients.
These are the richest companies in the world, and they have the best engineers in the world. They could fix these problems if they wanted to. Twitter could deploy an algorithm to remove more white supremacist hate speech, but they reportedly haven’t because it would eject some very prominent politicians from their platform. Maybe that’s not a bad thing! The truth is, these companies won’t fundamentally change because their entire business model relies on generating more engagement, and nothing generates more engagement than lies, fear and outrage.
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